How tiney works

Your childcare journey, made simple with tiney.

Match

Share your unique childcare requirements with our team and review detailed profiles of matching providers.

Meet

Decide who you’d like to meet. Visit the setting in person or chat on the phone, then pick a great fit provider.

Enjoy

Stay in the loop with child’s care 24/7 and manage your daily childcare needs with the tiney app.

An outstanding experience for your child.

From your child’s perspective we believe tiney offers the best blend of benefits from both larger nursery chains and outstanding independent childminders.

Learning and daily activities take place in quality assured family-style homes. And, by placing your child in a small group setting with a dedicated provider, evidence shows that both verbal communication and school readiness are improved. During the week we also make sure your child enjoys larger group activities in settings outside of the home. Children will often attend classes, events and play sessions as part of their local tiney community. Overall, we believe this approach to childcare makes every day at tiney a delight for your child and reflects the most compelling early years education research from around the world.

You can read more about this research in our FAQs.

A service you can rely on

Not just outstanding providers but an exceptional service.

Simple & Easy Pricing

Pricing is clear and transparent. Each provider has a simple rate card with no hidden extras.

Flexible part-time Childcare

Booking extra care is easy. tiney helps with after-school care for siblings or holiday cover.

Super Simple Payments

Pay easily via our app and use your funded hours or tax free childcare credits.

Truly Reliable Service

Every family gets tiney backup emergencychildcare.co.uk membership as standard.

Comprehensive Insurance

All providers receive inclusive comprehensive insurance from tiney.

Outstanding customer service

Every family has a dedicated tiney contact and 24/7 in app support.

Exceptional providers as unique as your family.

One of the many benefits of the tiney service is our network of vetted providers and their unique offerings. From secondary languages, to dietary or learning requirements, we can help find a provider as unique as your family.

    One of the things we hear most from families is that the process of finding great local childcare is broken. Listings sites don’t allow people to easily choose between providers or assess the quality of care or community their child will be part of. We want to put the trust back in that process.

    - Brett Wigdortz OBE, tiney CEO and Founder & Honorary president of Teach First

    FAQs

    How does tiney work?

    tiney provides parents with exceptional home-based childcare coupled with a fantastic and modern ongoing experience and community through our app. Get started by sharing your childcare requirements with us and we’ll match you with great settings that are rated good or outstanding by Ofsted, trusted by tiney and a great fit for your family. You get to take your pick from our recommendations and visit the settings in person to ensure you find a perfect fit. From there, if you’re happy, you can get started easily using our app to buy your childcare, message with your provider, track your child’s daily progress and much more.

    How is a tiney provider different from a traditional childminder?

    tiney combines the best parent experience of high quality nurseries with the personalised, safe and convenient, family-style childcare that so many families are looking for.

    Research tells us that the quality of a child’s early years have an enormous impact on their outcomes. We also know that a super start in these early years of life benefit children well into their time at school, and beyond into early adulthood. At tiney, we are parents ourselves and take our responsibility to help you provide the best start in life seriously. All our providers and their settings are quality assured and vetted in-person by a tiney early years expert. This takes place at the point they want to join us, and continues throughout their time with us. Our quality assurance programme focuses on four key areas: quality of environment, child wellness, school readiness and parent satisfaction.

    Everyone in the tiney community receives continuous support to ensure they deliver a gold standard of care. They benefit from regular best practice advice from our early years experts, business support and an active participation in a local tiney community, which offer high quality group activities for children.

    Alongside this, you will receive a whole host of benefits you won’t get with a traditional childminder. These include: comprehensive insurances, formalised sick cover and emergency childcare arrangements, frequent group events to help your child meet a wider group of playmates and a great mobile app experience for payments, easy bookings and educational progress tracking. All this while being part of a growing community that puts children at the centre.

    What unique benefits does a home setting offer?

    Our belief that home-based early years settings are the right choice for children is underpinned by an extensive and growing body of research. For example, studies tell us that children in small, home-style settings make above average development in early language development and reading. This is no surprise to us, because home-based early years care guarantees children the opportunity to build a strong, secure bond with a single adult in a small setting that is ripe for early communication development.

    We know that what matters most to us as parents is the quality of the provider in the home-based setting, which is why we invest our training and resources in supporting them to make the most of the unique benefits of their home-based setting. High quality providers are highly emotionally responsive to those in their care, typically over a long period of time, which enables them to guide children towards taking steps to regulate their own behaviour and emotions. Many of our members have taken care of children from the time they were toddlers through primary and even into secondary school, building a strong, long-term bond.

    Some additional benefits for children include: family-style routines be it lunch around a kitchen table, trips to local shops and playgrounds or playrooms akin to their own at home; and the flexibility for small groups of children to participate in regular, weekly activities with other settings, which broadens and deepens their understanding of the world around them.

    They also provide great benefits for parents, including greater convenience. Home-based settings typically offer greater flexibility for bookings, which nurseries cannot accommodate. Families can also take their pick of settings that are either close to their home, place of work, or anywhere in between. The vast majority of our settings also offer wrap-around care, including nursery and school collections, which cater for the more complex needs of growing families, including with older siblings.

    What does tiney charge for childcare?

    Our goal is to offer parents value and affordability, whilst ensuring your providers can earn a good living wage. tiney’s rates for childcare vary by provider and region. We use numerous data-points when we help providers establish their competitive rate, including comparisons with local providers and nurseries, and national benchmarking data published by organisations such as the Family and Childcare Trust.

    Tiney may charge a small percentage of the childcare fees in order to fund the support, insurances and digital services we provide. The details of these service fees (if applicable) will be clearly visible to all parties on any invoice or payment receipt.

    Can I use my government-funded hours and other schemes with tiney?

    Yes, tiney enables the use of both your 15/30 government-funded hours and eligible Tax-Free schemes to pay for your tiney childcare.

    Are tiney providers employed directly by tiney?

    No. tiney providers are all self-employed and run independent businesses. We believe this offers the best combination of support and quality assurance from tiney, and autonomy for the provider.

    Is tiney secure and safe?

    Absolutely. We take safeguarding and security very seriously - from how we work to background checks of providers all the way through to how we engineer our website and mobile products and handle your data. As parents ourselves, it is our ongoing focus to ensure tiney home-based settings are the absolute best environments for your little ones. All of our providers are Ofsted registered and meet their exacting standards.

    Tiney also has the highest of respect for your privacy and the security of your data. We will never share your data with third party advertisers. Any content you have shared through tiney will always remain yours, and we will always respect your rights should you decide to leave tiney. The same goes for your provider’s privacy and data. You can read more in our privacy policy.

    Where is tiney currently available?

    tiney is currently launching across London. However, we are rapidly growing across the UK. To find out when we’ll be live in your area, sign up today.

    tiney is on a mission to reinvent at home childcare and unlock the potential of every child.

    For parents, this means easy access to childcare options that fit around busy modern lives. For children, it means participating in a vibrant community with thoughtful early years education drawing not only on the EYFS guidance but blending best practice from around the world. For providers, this means allowing them to focus on the children in their care, relieving the burden of running a small business.

    tiney is a pre-registered B-Corp based in the UK.

    © 2019 Tiney Limited, 25 Horsell Road, London, N5 1XL, UK